Privacy Policy

Introduction
Welcome to stairnosings-uk, operated by HARAM TECH LTD (Company No:15760942). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our website https://stairnosings-uk.co.uk/ or make a purchase. By using our site and services, you agree to this policy. Please review it carefully.

Information We Collect

We may collect and process the following types of data:

  1. Personal Identification Information: Name, email address, phone number, and postal address.
  2. Payment Information: Credit/debit card details and other payment-related information.
  3. Technical Data: Details about your device, including IP address, browser type and version, time zone, operating system, and platform.
  4. Usage Data: Information on how you interact with our website, products, and services.
  5. Marketing and Communications Data: Preferences for marketing communications and other contact preferences.

How We Use Your Information

We use the data collected for the following purposes:

  1. Processing Transactions: To fulfill orders and manage your account.
  2. Customer Reviews: Facilitating product and service reviews through third-party platforms.
  3. Service Improvement: Analyzing website usage to enhance your experience.
  4. Marketing Communications: Sending occasional newsletters, offers, and updates via platforms like Mailchimp (if you subscribe).
  5. Advertising: Using provided data (e.g., name and phone number) to track conversions with partners like Google Ads, Microsoft Ads, Meta, and TikTok. This data is encrypted or hashed.
  6. Email Communications: Sending order updates, responding to inquiries, and sharing marketing information if you subscribe (unsubscribe anytime via email links or by contacting us).
  7. Customer Interaction: Providing updates and newsletters relevant to your interests.
  8. Legal Compliance: Meeting legal or regulatory requirements.

Sharing Your Information

We do not sell or trade your personal data. However, we may share it in the following circumstances:

  1. Service Providers: Sharing with third-party providers for payment processing, order fulfillment, hosting, email delivery, and customer service.
  2. Reviews and Social Media: Sharing reviews or feedback on our website and social media platforms.
  3. Legal Requirements: Disclosing information if required by law or to comply with legal requests from courts or government agencies.

Data Security

We employ measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of online transmission or storage is entirely secure, and we cannot guarantee absolute security.

Your Data Protection Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

  1. Right to Access: Request a copy of your personal data.
  2. Right to Rectification: Request corrections to inaccurate or incomplete data.
  3. Right to Erasure: Request the deletion of your data under specific conditions.
  4. Right to Restrict Processing: Request limitations on how your data is processed.
  5. Right to Object: Object to the processing of your data under certain circumstances.
  6. Right to Data Portability: Request a transfer of your data to another organization or directly to you.

To exercise any of these rights, contact us using the details below. We aim to respond within one month.

Changes to This Policy

We may revise this Privacy Policy occasionally. Updates will be posted on this page, so please review it periodically to stay informed.

Contact Us

For any questions or to exercise your data protection rights, please contact us:

StairNosingsUk t/a HARAM TECH LTD
61 Bridge Street , Kington , HR5 3DJ

United Kingdom

Email: sales@stairnosings-uk.co.uk
Call: 07591 321533

Mon - Fri: 9:00 am - 5:00 pm All times GMT.

Thank you for trusting stairnosings-uk. We are committed to safeguarding your privacy and protecting your personal data.